Trusted by thousands of Shopify merchants in more than 50 countries
Great app for handling returns, but also amazing customer service! Would recommend the app to everyone.
lala Berlin
This app has a lot of flexibility built in for varied business workflows. And if you need some customization, it'll allow you to create custom "rules." I love the flexibility and branding it offers. Plus, it's easy to use. Customer service is very responsive as well, which matters significantly in tech.
M&H Uniforms
Really good product. I had used it in the past and went over to Happy Returns as a PayPal customer and came back, RichReturns is more flexible and better for our business!
Malo'o Racks
Improve Returns Efficiency
Use the Rich Returns app to streamline your Shopify returns and exchanges. Save valuable time while improving customer satisfaction. Empower your customers to quickly initiate their own returns and exchanges.
Rich returns allows you to:
→Put Shopify returns and exchanges on autopilot
→Automate Shopify refunds with a push of a button
→ Dramatically reduce support resources for returns
→View all returns in a single beautiful dashboard
Self-Serve Return Portal
Provide customers an easy-to-use return portal guided by a clear return policy set by you.
→ Let customers start their own returns
→ Integrate with customer order history
→ Offer pre-paid return labels
→ Customize with advanced rules
One-Click Exchanges
Increase Customer Lifetime Value with a seamless exchange process.
→ Automatically retain more revenue
→ No manual back and forth for customer support
→ Easy selection of another variant or different item
